Shipping & Delivery

The following applies to orders within the United States. Everything we sell ships by standard parcel carrier — there's no freight and no delivery appointment to wait in for.

Shipping rates

Orders over $100 — free standard shipping.
Orders under $100 — calculated at checkout by weight and destination.
Expedited shipping — available at checkout where the carrier offers it.

Processing and transit times

Dispatch — 1–2 business days.
Transit — 2–5 business days.

These are estimates, not guarantees. Carrier delays, weather and remote addresses can extend them. We'll contact you if your order is running materially behind schedule.

How things are packed

Fragile pieces are double-boxed, and lighting ships with glass diffusers packed separately from the metalwork where the design allows it. Keep the packaging until you're certain you're keeping the piece — it's what makes a return possible.

On arrival

Open breakables over a soft surface and check the contents the day they arrive. If anything is damaged, photograph it in the box before unpacking further and email us the same day. That photograph is what lets us resolve a carrier claim quickly on your behalf.

Tracking

You'll receive a tracking link by email as soon as your order is dispatched. If you haven't received one within the dispatch window above, check your spam folder and then write to us.